Digital Deployment, Service, and Maintenance Processes in Healthcare

Whether in medical technology, facility management, or field service – availability, responsiveness, and complete documentation are critical in healthcare. With the e-switch Suite, you can plan and manage your processes efficiently, on the go, and directly in SAP – compliant and secure.

Industry Challenge

Hospitals, nursing homes, and medical centers operate under high load. Maintenance, repairs, and service tasks must follow a precise schedule – all while strictly adhering to legal and hygiene requirements. A digital solution is indispensable to securely and efficiently coordinate technical and service processes.

Our Solution

The e-switch Suite for Healthcare

e-planning

Planning deployments for technical services and medical operations teams

  • Real-time scheduling with Gantt and map view
  • Considers availability, qualifications, shifts
  • Planning directly in SAP – no duplicate data storage
e-optimize

Optimized deployment planning with AI for clinical environments

  • Automatic task distribution for emergencies, maintenance, and outages
  • Takes into account capacity, deadlines, skills, and locations
  • Real-time and continuous planning – even for shift work
e-companion

Mobile assistant for facility, medical, and technical services

  • Order processing, material and time tracking via mobile device
  • Offline capable, with GPS, photos, signature, DMS access
  • Integrated with WhatsApp, MS Teams, e-forms
e-forms

Digital forms for maintenance, inspections, and hygiene protocols

  • Fully integrated with SAP
  • Mandatory fields, validations, photo documentation
  • Automatic PDF export, signature & archiving
e-report

Documentation of clinically relevant processes

  • Report generation from SAP using Word templates
  •  Automatic email delivery and DMS storage
  • Can be combined with mobile feedback and checklists
e-connect

Reliable data processing without media disruptions

  • Real-time synchronization between SAP & e-switch modules
  • No data chaos – no redundancies
  • Compliance with data protection and security standards
e-assist

AI assistance for planning and diagnostics in hospital operations

  • Suggestions for staff, materials, or deployment planning
  • Integrated into e-planning, powered by AWS-based AI
  • Intelligent response to unexpected events (e.g. outages)

References

Trusted by Market Leaders

e-switch in Numbers

In Use Worldwide

Over

40000

Users Worldwide

25

Years of Experience

Customers in

35

Countries Around the World

Take the Next Step Towards Efficiency

We'll show you how easy mobile SAP solutions can be.

Seize the opportunities of digitalization and sustainably optimize your service and maintenance processes. With our mobile solutions and expertise, we support you on the path to more efficiency, transparency, and competitive advantage. Make the difference now!