Service, Maintenance, and Deployment Processes for Buildings and Technical Systems

Whether it’s maintenance, incident management, or operational responsibility: in facility management, speed of response, documentation security, and efficiency are key. The e-switch Suite supports you with digital deployment planning, mobile processing, and audit-proof tracking – directly in SAP and fully integrated.

Industry Challenge

Technical building management is characterized by decentralized teams, diverse assets, and numerous deployments per day. At the same time, demands for traceability, efficiency, and transparency are increasing – both internally and from customers. Without digital support, meeting these demands is hardly economical.

Our Solution

The e-switch Suite for Buildings / Facility Management

e-planning

Deployment planning for building services, maintenance, and external contractors

  • Real-time planning with drag & drop, map and shift view
  • Integration of personnel, contractors, vehicles, and tools
  • Full SAP integration – no data replication
e-optimize

AI-supported optimization of deployments and routes

  • Intelligent resource allocation and scheduling
  • Automatic route planning to reduce travel time
  • Supports SLAs, skills, absences, and more
e-companion

Mobile assistant for technicians and property managers

  • Offline-capable with access to orders, materials, checklists, documents
  • Push updates, GPS, photos, electronic signature
  • Direct feedback to SAP – no system break
e-forms

Digital checklists for maintenance, inspections, and protocols

  • Created using graphical designer – no programming needed
  • Mandatory fields, validations, barcode, GPS, signatures
  • Fully integrated into SAP processes and DMS
e-report

Automated reports for inspections, maintenance, and services

  • Created using Word templates with SAP data
  • Automatic PDF delivery via email, stored in the DMS
  • Combinable with e-forms and e-companion
e-connect

Seamless data flow – for heterogeneous building portfolios

  • Push/pull communication between SAP and e-switch products
  • No redundancies, full data security
  • Ideal for distributed systems and decentralized teams
e-assist

AI planning assistant for facility service providers

  • Suggestions for deployment distribution and resource planning
  • Supports dispatchers with last-minute changes and outages
  • Integration via LLM-based AWS components into e-planning

References

Trusted by Market Leaders

e-switch in Numbers

In Use Worldwide

Over

40000

Users Worldwide

25

Years of Experience

Customers in

35

Countries Around the World

Take the Next Step Towards Efficiency

We'll show you how easy mobile SAP solutions can be.

Seize the opportunities of digitalization and sustainably optimize your service and maintenance processes. With our mobile solutions and expertise, we support you on the path to more efficiency, transparency, and competitive advantage. Make the difference now!