Digital Service and Maintenance Processes for GMP- and GxP-Regulated Environments

Whether in production, technical services, or maintenance – the pharmaceutical industry requires the highest standards in documentation, quality, and efficiency. With the e-switch Suite, you manage planning, execution, and compliance processes fully SAP-integrated, mobile, and audit-proof.

Industry Challenge

In regulated industries like pharmaceuticals, every step must be documented. At the same time, resources must be flexibly scheduled, deadlines met, and maintenance activities fully traceable. Traditional planning quickly reaches its limits – especially with decentralized teams and heterogeneous system landscapes.

Our Solution

The e-switch Suite for Pharma

e-planning

Scheduling for technical, maintenance, and validation teams

  • Gantt and map views, shift planning, real-time data
  • Integrates qualifications, capacities, and GMP requirements
  • No additional database – planning directly in SAP
e-optimize

AI-based optimization of pharmaceutical maintenance processes

  • Automated resource allocation and scheduling suggestions
  • Takes into account regulatory deadlines and SLAs
  • Ideal for recurring testing and maintenance cycles
e-companion

Mobile assistant for service teams – online & offline

  • Feedback on measurements, conditions, materials
  • Technicians have all orders, checklists & documents on-site
  • Integrates with e-planning, e-forms, WhatsApp, MS Teams
e-forms

Digital checklists for testing and maintenance protocols

  • GMP-compliant: required fields, test values, digital signatures
  • No coding required, templates created via e-designer
  • Automatic synchronization with SAP & DMS
e-report

Documentation of pharmaceutical actions in report form

  • Created from Word templates with SAP data
  • PDF generation & archiving in the DMS
  • Seamless integration with e-forms and e-companion
e-connect

Data synchronization without redundancy – compliant and secure

  • Push/pull communication with SAP
  • No duplicate data storage – data remains in system
  • Integrated with existing SAP authorization systems
e-assist

AI-powered scheduling assistant for regulated processes

  • Automated recommendations for dispatchers
  • Responds dynamically to outages, deadlines, and availability
  • Integrated into e-planning, based on AWS technology

References

Trusted by Market Leaders

e-switch in Numbers

In Use Worldwide

Over

40000

Users Worldwide

0

Years of Experience

Customers in

0

Countries Around the World

Take the Next Step Towards Efficiency

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Seize the opportunities of digitalization and sustainably optimize your service and maintenance processes. With our mobile solutions and expertise, we support you on the path to more efficiency, transparency, and competitive advantage. Make the difference now!