e-optimize is a powerful planning engine for optimized scheduling that automatically solves complex planning problems – quickly, efficiently, and reliably. It is based on Timefold’s solver technology and can be used both independently and in combination with e-planning. Integration into SAP processes is seamless, regardless of the release version.
Limited resources like staff, time, budget, or materials make service planning difficult. Manual planning quickly reaches its limits:
Without e-optimize, scheduling is time-consuming, error-prone, and heavily dependent on individual dispatchers. Any changes require manual adjustments – costing resources, reducing efficiency, and putting pressure on both employees and customers.
Without intelligent planning, some employees are overloaded while others are underutilized. Skills, availability, and geographic conditions are often insufficiently considered.
Planning errors lead to late deployments, unplanned downtimes, and missed service windows. Without automated support, conflicts often remain undiscovered – directly impacting reliability and operational efficiency.
As your company grows, manual planning processes quickly hit their limits. Adding new employees, services, or regions becomes inefficient – scheduling turns confusing, slow, and difficult to control.
e-optimize optimizes scheduling and planning problems in real time or batch mode. Typical application areas include:
AI-driven planning reduces workload, improves resource utilization, and ensures higher reliability and efficiency in daily operations.
Structures complex production processes by automatically considering capacities, material availability, and time slots – dynamically and in real time.
Intelligent real-time route calculation lowers operating costs, reduces empty trips, and improves punctuality in field operations.
Automatically and flexibly accounts for qualifications, availability, and preferences. Prevents overload, increases satisfaction, and ensures team readiness.
The vehicle routing problem showcases the strength of e-optimize:
Vehicles start from a depot, deliver to customers, while costs must be minimized, capacities maintained, and delivery times met.
e-optimize evaluates each possible solution with a scoring function to find the best route – considering:
e-assist is the generative AI solution for service and maintenance. Using technology from our partner AWS, we automate and optimize scheduling and diagnostic processes, significantly boosting efficiency and accuracy.
Our intelligent assistant enhances dispatcher and technician support, raising service quality to a whole new level.
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Users Worldwide
Years of Experience
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Seize the opportunities of digitalization and sustainably optimize your service and maintenance processes. With our mobile solutions and expertise, we support you on the path to more efficiency, transparency, and competitive advantage. Make the difference now!
