Fewer kilometers driven. More assignments. Better planning.
e-optimize improves assignment schedules by taking travel times, qualifications, availability, and operational requirements into account.
e-optimize is a powerful planning engine for optimized dispatch planning that automatically solves complex planning problems—quickly, efficiently, and reliably. It is based on Timefold.ai's solver technology and can be used both independently and in combination with e-planning. It integrates seamlessly into SAP processes, regardless of the release version.
Changes, cancellations, and new orders require ongoing manual adjustments. This takes up time and makes planning heavily dependent on individual dispatchers.
It is difficult to manually take qualifications, availability, and locations into account all at once. The result: overwork on one hand, and unused capacity on the other.
Time constraints, resources, and dependencies can quickly come into conflict. Problems often don't become apparent until deadlines and service quality are already under pressure.
An increase in the number of orders, employees, or regions exponentially increases the complexity of planning. What works for 20 assignments quickly reaches its limits when there are 200.

The solver model behind e-optimize enhances both dispatch and route planning simultaneously. It reduces travel times and planning effort, improves resource utilization, and increases on-time performance and efficiency in day-to-day operations.

e-optimize sequences tasks, assigns machines and employees, and takes dependencies, capacities, and priorities into account. If conditions change, the plan can be reconfigured in a flash without having to manually rebuild the entire schedule.

e-optimize optimizes work schedules based on staffing needs, qualifications, availability, and mandatory work time regulations. This ensures that shifts are reliably staffed, legal and company requirements are met, and available capacity is used efficiently.
Average travel time reduction of
Increase in throughput by up to
Emplyee satisfaction improvement
KPIs from Timefold.ai Implementation Projects
Not every operations setup can be solved in the same way.
Some operations can be optimized in advance, while others change continuously as new tasks, disruptions or priorities emerge. e-optimize therefore supports different planning modes — from complete planning runs to continuous re-optimization during live operations.
Optimize complete planning horizons in one run — for example overnight or before the start of operations. Best suited for known work packages across the next days, weeks or months.
Give planners optimization support exactly when a decision is needed. Recalculate a selected planning situation on demand — for example after a disruption, absence or urgent priority change.
Keep the schedule optimized as operations evolve. New orders, cancellations or changing constraints trigger recurring re-optimization within a rolling planning window.
e-assist is the generative AI solution for service and maintenance. Using technology from our partner AWS, we automate and optimize scheduling and diagnostic processes to significantly increase efficiency and accuracy.
Our intelligent assistant enhances support for dispatchers and technicians and takes service quality to a new level.
Seize the opportunities of digitalization and sustainably optimize your service and maintenance processes. With our mobile solutions and expertise, we support you on the path to more efficiency, transparency, and competitive advantage. Make the difference now!