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Efficient customer service, smooth production flows, less paperwork, better service…
The mobile solutions of e-switch supports your staff in maintenance and service environment in all phases of work and make them more productive. They allow your employees to work more efficiently to capture labor, materials and feedback on site and comply with their contractual obligations.
mCompanion® is perfectly matched to the SAP world. Always the user-friendliness in view, mCompanion® supports on the mobile device 100% of all business processes of the SAP-CS/PM/PS modules. Access to SAP modules such as for example HR or SD is also possible, and often a prerequisite for a variety of functions on the mobile device.
New orders or error messages are, by modern push technology, automatically transmitted to the mobile device of the technician. All relevant order-, material- and object information, such as history, contracts and spare part consumption can be transferred.
Confirmations will be immediately posted in the SAP, this guarantees a more complete updated view. Thus, a 100% integration into any SAP processes is given.
Individual processes and workflows can be integrated on flexible and adaptable modular components.
mCompanion® is fully online /offline capable. If the wireless connection is interrupted, the technician can automatically continue to work in offline mode.
mCompanion® is independent of the SAP release level and supports the latest mobile devices and operating systems. This allows independence of device or operating system manufacturer and guaranteed to always use the most appropriate solution for each application.
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