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e-switch has specialized as a provider of mobile solutions in the areas of service and maintenance. With the product platform Mobile Productivity Solutions ®, processes for operational planning and service or maintenance technicians are fully mapped.
This guarantees a rapid and flexible implementation of mobile processes, as well as smooth integration with the customer ERP/CRM/SCM system.
The Mobile Productivity Solution ® consists of the components:
mCompanion® for technicians in the service and plant maintenance
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Supported devices with: Windows Mobile®, Windows Phone 7®, Android®, BlackBerry®, Apple iOS®,WinXP®/Vista®/Win7®, Tablet, Symbian, phones with Java Micro Edition,
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All common communication protocols are supported,
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Very flexible to align the mCompanion “100 %” to your processes,
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Standard („Best Practice“) processes are available for service, maintenance, material handling, sales and HR
Visual Planning Board® for the dispatcher
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Solution with unique features for planning and dispatching with Auto-Refresh & map integration
XRB/WebServices® for an efficient data exchange
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Based on the newest SOA technology,
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Services for the most common ERP’s and comm. protocols,
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Runs under IBM WebSphere, Glassfish, BEA WebLogic, SAP, Tomcat,
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No “black box” component; its build entirely on open, accepted standards (SOAP and XSLT),
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proven stability and excellent performance
Specifics:
Independent components
Each component (mobile client, middleware and ERP) can be replaced by another one without redesign.
► no dependencies
Passive Middleware
There is no need to install additional software in the ERP system.
► Release independence; no adjustments within the ERP
No data replication
No data management on the middleware.
► drastic simplification and therefore reduced errors
Consequent use of a clean SOA architecture
SOAP is the backbone of all components.
► heterogeneous and complex systems can be linked using simpler and future oriented technologies.
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